Conflict resolution
A specialised service built by cryptocurrency professionals. We bring expertise, transparency and efficiency to resolving disputes of any complexity between traders and brokers.
More information →Check whether your broker is regulated, raise a complaint, and claim from an independently managed compensation fund.
We safeguard investors and uphold the integrity of the financial markets. Our regulated members pay monthly fees, which are allocated to an investor compensation fund.
The fund protects investors when a member fails to meet its obligations or acts improperly. Financed through member contributions, it is managed independently to the highest standards of transparency, accountability and fairness.
A specialised service built by cryptocurrency professionals. We bring expertise, transparency and efficiency to resolving disputes of any complexity between traders and brokers.
More information →One platform for trusted, verified brokers and leading professionals in trading, business growth and market exchange — held to the highest commercial standards.
More information →An up-to-date blacklist of companies and individuals linked to fraud. Our verification procedures keep pace with the latest KYC and anti–money laundering standards.
More information →Tell us what happened and attach any evidence. It takes just a few minutes.
Our panel investigates impartially and requests information from the member.
You receive a clear, binding decision — with compensation where it is due.
Check any broker against our verified member registry in seconds — and trade with confidence.